21+ Only

Responsible Gaming at tb99

We are committed to keeping online gambling fun, fair and safe for every player across Bangladesh. Your wellbeing always comes first.

At tb99, gambling is meant to be an enjoyable form of entertainment — nothing more. We serve players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all of Bangladesh, and we take seriously our duty of care to every person who creates an account on our platform. This page explains the tools available to you, the warning signs of problem gambling, and how our support team can help when you need it most.

tb99 is strictly an adults-only platform. All users must be 21 years of age or older to register and play. We actively verify account holders and reserve the right to request identity documents at any time to confirm age compliance. If you are under 21, please leave the site immediately.


Our Player Protection Tools

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Age Restriction
tb99 is for players aged 21 and above only. Strict age verification is enforced at registration.
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Self-Exclusion
Request a voluntary self-exclusion for 30, 90, 180 days or permanently. Contact our support team to activate it instantly.
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Deposit Limits
Set daily, weekly or monthly deposit caps to keep your spending within a budget you are comfortable with.
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Time-Out Feature
Take a short break from gambling for 24 hours, 7 days or 30 days without fully closing your account.
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Activity Tracking
Review your full deposit, withdrawal and session history at any time inside your account dashboard.
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24/7 Support
Our responsible gaming team is available around the clock via live chat, email and Telegram to provide guidance and assistance.

Recognising Problem Gambling

Gambling becomes a problem when it stops being fun and starts affecting your finances, relationships, or mental health. The earlier you spot the signs, the easier it is to get back in control. Watch out for the following warning signs:

  • Spending more money on gambling than you originally planned or can afford to lose.
  • Borrowing money or selling possessions to fund your gambling activity.
  • Feeling irritable, anxious or restless when you try to cut down or stop gambling.
  • Neglecting work, studies, family or social responsibilities because of time spent gambling.
  • Chasing losses by placing bigger bets in an attempt to recover money you have already lost.
Important Reminder: Gambling should never be seen as a way to earn income or solve financial problems. Every game on tb99 is based on chance. No strategy guarantees a win. Only bet what you can comfortably afford to lose, and always treat any winnings as a bonus rather than expected income.

Tips for Staying in Control

Responsible gaming starts with making small, conscious choices every time you play. Here are five practical habits we recommend to every tb99 player in Bangladesh:

  • Set a strict budget before you start playing and stop immediately once that budget is used up.
  • Use a timer or phone alarm to limit your play sessions to 30–60 minutes at a time.
  • Never gamble when you are feeling stressed, emotional, tired, or under the influence of alcohol.
  • Take regular breaks between sessions and balance gambling with other leisure activities like cricket, sports or spending time with family.
  • Review your account spending history regularly through your tb99 dashboard and contact support if you notice patterns that concern you.

Responsible Gaming — FAQ

Log in to your tb99 account and navigate to the Account Settings section. Under Responsible Gaming, you will find options to set daily, weekly or monthly deposit limits. Changes to lower limits take effect immediately, while requests to increase a limit require a 24-hour cooling-off period.

Self-exclusion allows you to voluntarily block yourself from accessing your tb99 account for a chosen period — 30, 90 or 180 days, or permanently. To activate it, contact our support team via email at [email protected] or on Telegram at @tb99support. Our team will process the request within one hour and confirm by email once your account is restricted.

Yes. The Time-Out feature lets you pause your account for 24 hours, 7 days or 30 days. During this period you cannot log in, place bets or make deposits. Your account, balance and history are preserved and become accessible again once the time-out period expires.

tb99 uses SSL encryption to protect all data transmitted between your device and our servers. Your personal and payment information is handled securely and never shared with unauthorised third parties. We employ fair play certified Random Number Generators (RNG) for all slot and table games to ensure every outcome is random and unbiased.

Need Help? We Are Here for You

tb99 Player Support — Available 24/7

If gambling is causing you or someone you care about distress, please reach out immediately. Our trained support team speaks both English and Bangla and can discuss deposit limits, time-out options, self-exclusion, or simply offer a confidential conversation about how you are feeling.

Email: [email protected]

Telegram: @tb99support

We respond to all responsible gaming queries within one hour, day or night, Bangladesh Standard Time (BST, UTC+6).

Ready to Play? Explore tb99 Responsibly

Set your limits, stay in control, and enjoy the best of cricket betting, live casino and slots — all in one place.